Privacy policy

AN INTRODUCTORY STATEMENT 

The privacy policy below sets out how Project Thirteen utilises and guards any information that you provide us when you use this website. In the case that you are required to provide us with personal information or you willingly provide us with certain information, then you can be assured that it will only be used in accordance with the policy outlined below. Please note that all of our policies may change from time to time which may alter how we use your personal information. With that being said, please ensure you check this page from time to time or whenever you make a purchase from the Project Thirteen website.

 
WHAT INFORMATION DOES PROJECT THIRTEEN MELBOURNE COLLECT?

Project Thirteen Melbourne may collect the following information (upon request):

  • Name

  • Contact information, including your email address.

  • Relevant demographic information, such as your postcode and home address.

  • Other information that is deemed relevant for the benefit of both the customer and the business. 

 
IS MY INFORMATION SECURE?

At Project Thirteen we are committed to ensuring your privacy and data is secure at all times. In saying this, we have implemented the necessary electronic processes to prevent any data that we have obtained from you online from becoming exposed.

 
 
HOW CAN I STOP PROJECT THIRTEEN FROM USING MY INFORMATION FOR MARKETING PURPOSES?

If you have previously agreed for us to use your given information strictly for marketing purposes, you can opt out by simply emailing us at info@project-thirteen.com.au. If you would like to stop receiving marketing information from us entirely, you can find the “unsubscribe” button situated at the bottom of each of our emails or you can email us. If you have previously provided us with personal information, you also have the right to request details of the personal information we store of you. If you find that the information you have provided is incorrect, please don’t hesitate to contact us immediately and we can correct it accordingly.

 

WILL YOU SELL, LEASE OR DISTRIBUTE MY PERSONAL INFORMATION TO THIRD PARTIES?

We will not sell, lease nor distribute the personal information provided to us unless required by law. Your personal information will only be used for approved internal marketing purposes.



WHAT COOKIES DO YOU USE?

Cookies make your experience more enjoyable - and below you can find attached how we use them.

 Shopify Cookies
  • We use Shopify Cookies to enhance the customer experience such as determining whether or not your web browser supports some of the features that make the Shopify checkout process quicker and easier to complete.
Marketing Cookies
  • We use cookies and other tracking technologies to show you relevant ads based on your browsing behaviour on Project Thirteen. These technologies help us understand how you interact with our site and improve your shopping experience. You can opt out of targeted advertising by adjusting your browser settings or visiting ad network opt-out portals.